Information We Handle
When you open an account we ask for your email, phone number and a password you create. We log your device type and IP address each time you visit so we can spot unusual activity and keep your session secure. Payment transactions through Touch 'n Go
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eWallet, Boost or GrabPay generate a transaction ID and timestamp that we store for withdrawal verification and dispute resolution — the actual wallet credentials and PINs never reach our servers. Game-session logs record which tables or slots you opened, how long you played and your balance
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at the start and end of each round; we use these logs to settle any payout query and to meet record-keeping requirements under local law where the service is available. We don't sell your data to advertisers and we don't share it with anyone outside our
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payment and fraud-prevention partners. Cookies help us remember your language choice and keep you logged in across pages; you can clear them in your browser settings but some features may stop working. Data retention follows the legal minimums in eligible regions — closed accounts are archived
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for the audit period then deleted. If you want to see what we hold, ask us to correct something, or request deletion where local law permits, the support paths below will connect you to the right team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.